Tuesday, January 23, 2024
11:00 AM - 12:00 PM CST
Violent events are occurring in hospitals on a daily basis. This directly impacts staff, patient satisfaction surveys, and
the ability to provide exceptional care. Addressing the issue of workplace violence requires a
comprehensive approach that includes training programs and efforts to address the
underlying stressors and mental health challenges.
Join our webinar on January 23 to hear from Joe Smarro, CEO of SolutionPoint+.
Workplace violence requires de-escalation training. SolutionPoint+ training programs provide a
better understanding of human behavior, describing what a crisis is, how we can manage them, and
what is happening in us and through us when we encounter one.
A crisis is almost never one-sided. SolutionPoint+ provides an introspective approach to
educate leadership and frontline colleagues on how they play a role in causing situations to escalate.
They are then given the skills to safely & effectively de-escalate a situation with the goal of achieving a
positive outcome.
Meet our Speaker:
Joe Smarro started SolutionPoint+ in 2017. Joe has created and provided training programs for numerous hospital systems. He has trained in effective communication, de-escalation, understanding law
enforcement culture, wellness & resiliency. “We cultivate mental wellness to maximize human capital and promote safety. Our organization specializes in Crisis Intervention Team training, de-escalation techniques, crisis negotiations, trauma-informed care, jail diversion processes, mental resilience and mental wellness.”